• How can I get an order to process the same day?
• How long will it take my order to ship?
• Do you embroider?
• Do you Screen Print?
• Can Bodysuits, Briefs, Boy Cut Briefs and other bodywear be returned?
• Do Uniforms, Tees, Bags and Warm-ups include tackle twill
  and embroidery in the price?
• Can I phone my order in and pay by check or check by phone?
• How do I order Pom Pons?
• How long do pom pons take to make?
• How long do uniforms take to make?
• Do you ship internationally?
• What is your return policy?

Many of our items can be shipped the same day. Our Customer Sales and Service Representatives can help you determine if this is possible. Please call our toll free line 800.350.1562 prepared with a payment.

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If everything is in stock and not a customized item, Ground Shipping takes approximately 7-10 business days, Three Day Select is 3 business days, Second Day Air is 2 business days and Next Day Air is 1 business day.

Yes! Team Cheer has expanded our Embroidery Department to meet your needs. We can put your desired design on just about anything . . . shirts, warm-ups, fleece, bodysuits, briefs, uniforms, bags and more. Please look at our customization pages for many different designs. If you don't see what you are looking for, please call us at 800.350.1562 to speak to a customer service representative who will help you choose another design.

Yes, Team Cheer has expanded screen printing options. We can put a design on shorts, tees, bags and more. Call our Customer Sales and Service Representatives at 800.350.1562 with your ideas.

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Yes, as long as they are still sealed in the original package.

No, we list the Tackle Twill and Embroidery information and pricing separately so you can customize your look uniquely for your team and budget.

Yes, when placing an order, tell your Customer Sales and Service Representative that you will be sending a check. Your order will be sent when we receive your payment. To expedite your order, you’ll need to supply information from your check when you call.

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Poms usually take 1-2 weeks to make depending on the time of the season. Customized poms cannot be returned.

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We have In-Stock, Semi-Custom and Custom uniforms for your convenience. The In-Stock uniforms will usually ship within 24 hours of order placement. The Semi-Custom uniforms can be shipped 2-3 weeks unlettered, 4 weeks lettered. Custom uniforms will ship in 6 weeks unlettered and 8 weeks lettered. Customized uniforms cannot be returned.

No, Team Cheer does not ship internationally. We ship to 48 Contiguous States, Alaska, Hawaii, Guam, Puerto Rico, US Virgin Islands. Puerto Rico, US Virgin Islands, Guam, Alaska, Hawaii must be quoted.

How to Return:

• Fill out a return/exchange form, use the supplied address label. Make sure you include the invoice/order number to ensure correct and timely credit.
• Ship to Team Cheer; c/o Athletica, INC.; Attn: Returns Department; 200 North Main Street; Suite 3; Perry, New York 14530 via a trackable ship method (UPS, USPS Priority Mail, Fed Ex) to ensure we receive the items for proper credit.
• If exchanging, we will ship exchange with applicable shipping charges added.
• If you have any concerns about a return/exchange email returns@teamcheer.com or call 800.350.1562.

All non-customized items may be returned within 30 days of shipment to you. Items must be in new condition and in the original packaging. Please do not write on shoe boxes. Customized items are not returnable.

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